Service Logistics
Service Logistics
When a customer places a service order, we follow these steps:
- Purchase: We assist the customer in acquiring a brand new, authentic G-Shock watch from an authorized local CASIO G-SHOCK retailer(Price Already Included). The watch is then sent to our studio.
- Parts Sourcing: We obtain high-quality aftermarket parts, including dials, hands, cases, and straps.
- Customization: Our artisans modify the aftermarket parts, which may include hand-painting dials, hour markers, and hands to the customer's specifications.
- Assembly: We carefully disassemble the original watch and install its G-SHOCK movement into the customized parts.
- Quality Check: The assembled custom watch undergoes thorough testing.
- Completion: The result is a unique, customized timepiece that combines an authentic movement with modified external components, reflecting the customer's personal style.